Privacy Policy

Information We Collect

We collect various types of information to provide and improve our financial services. The data we gather falls into several categories, each serving specific purposes for your account management and service delivery.

How We Use Your Information

Your information helps us deliver personalized financial insights and maintain secure platform operations. We process your data based on legitimate business interests, contractual obligations, and your explicit consent where required.

• Generate personalized budget performance reports and recommendations
• Provide customer support and respond to your inquiries
• Send important account notifications and service updates
• Detect and prevent fraudulent activities or security breaches
• Comply with Australian financial regulations and legal requirements
• Improve platform functionality based on usage patterns
• Conduct research for new feature development

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your personal information is never sold to marketing companies or used for purposes unrelated to our financial services.

We may share limited information with:

• Australian banking institutions for account verification purposes
• Cloud service providers who host our secure infrastructure
• Payment processors for subscription and transaction handling
• Professional advisors including legal and accounting firms
• Regulatory bodies when required by Australian law

Your Privacy Rights

Under Australian Privacy Principles and applicable data protection laws, you have comprehensive rights regarding your personal information. We've designed simple processes to help you exercise these rights effectively.

Data Security and Protection

We implement multiple layers of security to protect your financial information from unauthorized access, alteration, or disclosure. Our security measures meet Australian banking industry standards and are regularly audited by independent security firms.

• 256-bit SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection systems
• Regular security audits and penetration testing
• Employee background checks and security training programs
• Secure data centers with physical access controls
• Multi-factor authentication for administrative access
• Regular software updates and vulnerability assessments

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of data have varying retention periods based on their purpose and legal requirements.

Account information is retained for seven years after account closure to comply with Australian financial record-keeping requirements. Marketing communications preferences are deleted within 30 days of unsubscribing. Technical logs and security data are typically retained for two years for security analysis purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

We use essential cookies for platform functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. Third-party cookies from our service providers may also be present, but we do not permit advertising or tracking cookies from unknown sources.

International Data Transfers

While auralithviaq operates primarily within Australia, some of our cloud service providers may process data in international locations. Any international transfers are conducted under strict data protection agreements that ensure your information receives equivalent protection to Australian privacy standards.

We maintain data processing agreements with all international providers that include specific clauses protecting your privacy rights and ensuring secure data handling practices.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes will be communicated via email and prominent website notices at least 30 days before taking effect.

Minor updates for clarity or legal compliance may be implemented immediately with notice posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.